RESERVATION CANCELLATION POLICY: Items canceled 60+ days prior to arrival will be issued a complete refund. Items canceled less than 60 days prior to arrival will be issued a 80% refund. Cancellations within 7 days of rental will receive an in-store credit towards other rentals, only. Refunds (as per our cancellation policy) are issued within 30 days to customers. An email confirmation will confirm your refund; please remember debit (and some credit cards) post with a delay, as per customers’ bank policies. 4
Standard Delivery Customers: Normal delivery hours are between 12 noon and 8 pm on your scheduled delivery date. All items are placed underneath the cottage, safe and out of the weather. Items may also be placed near the cottage entrance or outdoor shower. Please place all items in the same place (as delivery placement) upon departure. If your delivery has not arrived by 8 pm, please call 804-625-5215.
*HURRICANE POLICY: In the event of a MANDATORY EVACUATION ORDER, please call the store from which your equipment was delivered or picked up to make arrangements for returning your equipment to store. A pro-rated instore credit will be issued to you based on the amount of time remaining on your rental. Rental Equipment will be available upon returning to the area after the evacuation has ended. NO REFUNDS DUE TO WEATHER CONDITIONS.
HILTON HEAD BEACH AND CABANA SERVICES LLC AND ITS’ EMPLOYEES ARE NOT RESPONSIBLE FOR ANY DAMAGE THAT MAY OCCUR TO THE INTERIOR OR EXTERIOR OF YOUR VEHICLE DURING LOADING, UNLOADING, OR TRANSPORT OF ANY RENTAL EQUIPMENT.
ALL EQUIPMENT IS USED AT LESSEE’S RISK. The Lessee acknowledges that Lessee has inspected the equipment and has determined that same is in good condition and suitable for the purpose for which it has been leased. The Lessee shall only use the property in the manner for which it is designed and intended to be used. Lessee recognizes that the property is being received AS IS and WITH ALL FAULTS. LESSOR MAKES NO REPRESENTATIONS, PROMISES, OR WARRANTIES, EITHER EXPRESSED OR IMPLIED, CONCERNING THE MERCHANTABILITY, SUITABILITY, OR FITNESS FOR A PARTICULAR PURPOSE OF THE PROPERTY. LESSOR EXPRESSLY DISCLAIMS ANY AND ALL REPRESENTATIONS AND WARRANTIES, WHETHER ARISING FROM STATUTE, COMMON LAW, CUSTOM, OR OTHERWISE.
Lessee assumes all responsibility for equipment while out of possession of lessor and promises to return such equipment to the lessor in as good condition as it was at the effective date of the lease, natural wear from a responsible use expected. Lessee shall be liable for any loss, theft, damage or destruction of leased property. All equipment lost or damaged beyond repair will be paid by the lessee at regular replacement price. All damaged equipment which may be repaired will be repaired by the lessor, on return thereof and the cost for such repairs shall be paid by the lessee. Accrued rental charges cannot be applied against the purchase price or cost of repairs of such damaged or lost equipment. Scheduled rental rates begin when the equipment leaves our store and continues until returned. Lessee shall indemnify and hold Lessor harmless from any and all claims, damages, or proceedings (including all costs, expenses, and attorney’s fees) related to or arising out of Lessor’s use or possession of the equipment. This equipment shall be used by the Lessee only. This writing contains and constitutes the entire agreement between the parties. This lease agreement can only be modified by written agreement signed by both Lessor and Lessee. The Lessee represents that Lessee is at least eighteen (18) years of age and under no disability which will prevent Lessee from entering into this agreement. Lessee agrees not to part with or assign this lease or the equipment without the written consent of Lessor.